Responsible Gaming
Our Commitment to Safe Gaming
At Melbourne Metal Collective, we're committed to promoting responsible gaming practices. Live dealer casinos should be enjoyed as a form of entertainment only—never as a way to earn money or solve financial problems. If you choose to play, please do so within your means and always gamble responsibly.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your state or territory) to access and use live dealer casino services in Australia. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Being secretive about how much time or money you spend gambling
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Gambling with Borrowed Money: Using credit cards, loans, or borrowed funds to gamble
- Neglecting Responsibilities: Missing work, family time, or personal obligations due to gambling
- Mood Changes: Becoming anxious, irritable, or depressed when unable to gamble
- Escalating Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Quit: Multiple unsuccessful attempts to reduce or stop gambling
- Financial Difficulties: Experiencing money problems due to gambling losses
Self-Help Tools
Most reputable live dealer casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a session or time period
- Reality Checks: Regular pop-up reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session durations to encourage breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling accounts
- Account Cooling-Off: Take a mandatory break from your account for a set period
We encourage you to use these tools before gambling and to review your settings regularly.
Support and Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides free, confidential counselling and support services for Australians affected by problem gambling. - Lifeline Australia
Phone: 13 11 14 (24/7)
Website: www.lifeline.org.au
Crisis support and suicide prevention service.
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—support services are confidential, non-judgmental, and designed to help you regain control. Contact one of the organisations listed above or speak with a healthcare professional.
Remember: gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek support.
Last updated: 2026. This page is provided for informational purposes. Melbourne Metal Collective is committed to responsible gaming and supporting the wellbeing of all our users.